Ideas KL Hotel

Ideas Kuala Lumpur



1) The privacy and security of your personal information is very important. We only share your personal information in ways disclosed in this Privacy Policy.

2) We collect information that you provide when using our website, when making an online booking, when submitting an inquiry online and following a stay in our hotel. From time to time, we may also run marketing campaigns which involve the collection and use of your personal information.

3) We will share customer information with our staff members and trusted service providers for limited purposes, including responding to inquiries, fulfillment of customer bookings, offering online products and services, communication with our customers, providing personalized online experiences, completing payment transactions and for undertaking projects relating to product development, business improvement, computer system and information technology improvements. We may also share aggregated demographic and statistical information with third party service providers in the course of our business although such sharing and disclosure does not involve the sharing of any personally identifiable information in respect of any individual person.

4) To understand site usage, improve the content and offerings on our Website and enhance your experience on our website, some of our web pages may use cookies. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize/identify you when you return to our website), save your username and/or password in password-protected areas, and to offer you products, programmes, or services. Cookies, by themselves, do not tell us your personal data unless you choose to provide it to us by, for example, registering for one of our services or making a booking. However, once you choose to furnish our website with your personal data, it may be linked to the data stored in the cookies.

5) Aside from the purposes described above, we do not share your personal information with any other third parties unless we have your permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law or to protect the safety of our guests, our employees and property.

6) We reserve the right to disclose your personally identifiable information as required by law or to comply in any way with judicial proceedings, court orders, executive orders or for the purposes of complying with legal proceedings.